Identity Resolution Handbook

Marketers have more tools, channels, and data than ever, but most teams are still stuck asking the same questions: Who are we talking to? What do they care about right now? Why are results falling short?
Every customer interaction creates a signal, but when those signals live in different systems, campaigns miss the mark. Journeys lose relevance, media budgets underperform, and personalization falls flat.
It's not that there's just too much data, it's that there's an identity gap.
Inside this guide:
- A complete playbook for building and scaling an identity-first marketing program
- How to spot the hidden costs of bad identity — and what to do about them
- Real identity use cases to boost revenue and retention in any industry
Marketers have more tools, channels, and data than ever, but most teams are still stuck asking the same questions: Who are we talking to? What do they care about right now? Why are results falling short?
Every customer interaction creates a signal, but when those signals live in different systems, campaigns miss the mark. Journeys lose relevance, media budgets underperform, and personalization falls flat.
It's not that there's just too much data, it's that there's an identity gap.
Inside this guide:
- A complete playbook for building and scaling an identity-first marketing program
- How to spot the hidden costs of bad identity — and what to do about them
- Real identity use cases to boost revenue and retention in any industry