With Simon at the center of every touchpoint, customer experience becomes a driver of value.

Audience Management

Increase marketing efficiency and decrease operational workflow complexity.

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Ingest and unify your data from anywhere

Accelerate campaigns, enable rapid iteration, and eliminate operational inefficiencies

Trigger marketing

Enhance your campaigns with hyper-personalization and real-time messages

Maximize the output of your technology

Leverage the data you have under a single, intuitive user interface and supercharge your workflow

Email Marketing

Scalable, fully managed end to end email service provider within the Simon Platform.

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Simon Mail

Automate processes to boost revenue per email, build dynamic content, and access campaign metrics & reporting

Reporting and insights

Aggregate and campaign level reporting across engagement, conversion, and delivery metrics

Speedy email workflows

Reusable & configurable segments, recurring mailings, and trigger messages to get campaigns into market faster

Customer Identity

Unify all your customer data to build a single view of your customer.

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Streamline profile management

Automate customer profiles, using flexible rules to manage groupings and contact policies

Resolve multiple customer identities

Deterministically identify customer with common digital keys or your unique identifiers

Merge anonymous activity

Automatically track and merge customer profiles at an identifying event

Cross-Channel Orchestration

Manage the holistic customer experience to build better relationships.

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Coordinate journeys across any channel

Email, SMS, push, ad channels, customer support, onsite personalization, and more

Orchestration and automation 

Fully orchestrate and automate the customer journey across all your tools and end channels

Long-term flexibility

Futureproof your stack with a vendor and ecosystem-agnostic approach

Predictive Models

Simon Predict helps marketers boost performance in every marketing program without requiring the sacrifice of time or treasure traditionally required.

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Predictions that work

Predictive models that boost performance in every program

No new workflows

Deploy segments and recommendations from anywhere in the platform

Get the right outcomes

Understand and capitalize on predictions based on all your customer data

Testing & Experimentation

Understand your performance with comprehensive reports and summaries.

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Segmentation enabled across journeys

Build dynamic segments based on browsing behavior, email engagement, historic LTV and purchase history

Improve customer retention and LTV

Use all of your data for highly targeted, hyper personalized segmentation

Take the guesswork out of testing

Track your marketing efforts and showcase experiments to deliver actionable feedback

Reports & Insights

Connect all the dots between customer actions to deliver a comprehensive view of your marketing efforts.

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Campaign engagement

Deliver a comprehensive view of campaign activity and conversions

Usage and deliverability

Metrics that show you messages sent and deliverability across channels

Optimization

Build benchmarks and find the most impactful campaign tweaks

Simon is purpose-built to ensure that what the customer wants is never lost.