With Simon at the center of every touchpoint, customer experience becomes a driver of value.

Audience management for the modern marketer

Increase marketing efficiency and decrease operational workflow complexity.

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Ingest and unify your data from anywhere

Accelerate your roadmap, enable rapid iteration, and eliminate operational inefficiencies through fast deployment and powerful self-service capabilities

Behavioral triggers

Unlock new hyper-personalized, real-time messaging and enhance your existing campaigns

Maximize the output of your technology

Leverage the powerful tools you already have under a single, intuitive user interface and supercharge your workflow

Scalable email marketing with Simon Mail

A fully managed end to end email service provider in the Simon Platform.

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Simon ESP

Segment, define journeys, review and deploy email campaigns from Simon’s platform with Simon Mail

Communication subscription and preference center

Easily manage your customer communication preferences, groups, and unsubscribes

Reporting and insights

Aggregate and campaign level reporting across engagement, conversion, and delivery metrics

Data Unification for a Single View of the Customer

Build a single view of your customer.

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Deliver next-gen experiences

Across the entire customer lifecycle to generate long-term, trusted relationships

Enhance your existing data

Drastically reduce time-to-campaign through Simon’s data marketplace

Build and maintain data connections in any channel

Flexible, low-code interface to send data anywhere it needs to go for a seamless customer experience

Multichannel Orchestration

Manage the holistic customer experience to build better relationships.

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Coordinate journeys across any channel

Email, SMS, push, ad channels, customer support, onsite personalization, and more

Orchestration and automation 

Fully orchestrate and automate the customer journey across all your tools and end channels

Long-term flexibility

Futureproof your stack with a vendor and ecosystem-agnostic approach plus extensible platform, and avoid legacy tech debt

Actionable Reports & Insights

Leverage data to connect the dots between customer actions to deliver a comprehensive view of your marketing efforts.

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Campaign engagement and conversion

Connect the dots between customer actions to deliver a comprehensive view of campaign activity and conversions

Usage and deliverability

Deep metrics that show you messages sent from Simon and see your message delivery across channels

Optimization

Leverage data from your customer engagement and experiments to build benchmarks and find the most impactful campaign tweaks

Testing & Advanced Experimentation

Understand your performance with comprehensive reports and summaries.

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Hyper segmentation enabled across journeys

Build dynamic segments based on browsing behavior, email engagement, historic LTV and purchase history

Improve customer retention and LTV

Use all of your data for highly targeted, highly personalized segmentation

Take the guesswork out of time-consuming testing

Track your marketing efforts in one place and showcase your ongoing experiments to deliver actionable feedback to your teams

Simon is a Smart Hub purpose-built to ensure that what the customer wants is never lost.