Listen, think and speak to your customers.
From one, centralized platform.

With Simon Without Simon

After Simon Before Simon

CUSTOMER DATA PLATFORM

Simon CDP

  • Integrate real-time and historical data sources into a single customer view.

  • Unify customer identity across channels for better personalization.

  • Create and iterate audience segments for stronger campaign targeting.

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CROSS-CHANNEL MARKETING PLATFORM

Simon Journeys

  • Target and personalize cross-channel journeys with behavioral & historical data.

  • Iterate and experiment to optimize the customer journey fast.

  • Scale cross-channel journeys to generate impactful customer experiences.

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EMAIL MARKETING PLATFORM

Simon Mail

  • Access all your data to create better message targeting & personalization.

  • Create workflows and dynamic content easily with drag-and-drop editor.

  • Reporting that measures email performance and deliverability.

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SIMON CDP CAPABILITY

Simon Identity+

  • Decrease reliance on 3rd-party cookies with enhanced first-party data to drive even greater impact.

  • Reach more people by resolving anonymous website activity with already known customers.

  • Increase potential revenue by funneling more users into abandonment campaigns.

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SIMON CDP CAPABILITY

Simon Predict

  • Boost performance in every program with predictive models that help create the right experience at the right moment.

  • Use machine learning to create dynamic audiences and recommendations anywhere on the platform.

  • Tailor experiences by easily curating content based on unique customer data.

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Benefits Overview

Unified Identity

Realize a customer's full contextual identity and leverage it everywhere you engage with your customers with the tools you're already using.

Dynamic, highly personalized content

Create consistent experiences across all your end channels.

Centralized Orchestration

With faster, more reliable data access and centralized orchestration, you can ensure that all your customer experiences are connected.

Enable Collaboration

Streamline operations, reduce inefficiencies and refine workflows across your teams.

Actionable Insights

Leverage comprehensive user profiles between all channels and generate additional data points to better inform and optimize your customer experiences.

Security & Governance

  • Confidently maintain data reliability & integrity.

  • SOC 2 compliance: Simon is committed to upholding industry security standards and managing risk, allowing marketers to rest assured and focus on building better relationships with their customers.

  • GDPR compliant: Simon can help manage identity integrity across emails, duplicative accounts, emails and more.

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Workflow Enhancing Integrations

  • Simon’s extensive and customizable platform makes it easy to integration into any data source you use or plan to use.

  • Flexibility to better personalize your customer experiences.

  • Easily build personalized experiences and coordinate data across your marketing channels.

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Useful Resources

Simon is purpose-built to ensure that what the customer wants is never lost.

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