Simon Data Privacy Statement (revised Dec. 1 2017)

Simon Data, Inc. (“Simon” or “Simon Data”) is committed to protecting the privacy of individuals. This Privacy Notice ("Privacy Notice") explains how information is collected, used and disclosed by Simon, and applies to information collected when you use or access our online or mobile websites (such as, products and services (collectively, the "Simon Data Platform"), or when you attend a Simon event, or otherwise interact with us.

We respect the privacy rights of users and recognize the importance of protecting information collected about you. Please read the following carefully to understand how we will collect, use and maintain your personal information, as well as your choices regarding use, access and correction of your personal information.

Changes to This Notice

This Privacy notice may occasionally change. If and when we make changes, notification of these changes will be reflected by updating the revision date at the top of this Privacy Notice. In some cases, we may provide additional notice (such as adding a statement to our homepage or sending you an email notification). In the event of material changes to this Privacy Notice, we will notify you more directly by email or means of a notice on the homepage prior to the change becoming effective.

Your use of the Simon Data Platform after the posting of such changes shall constitute your consent to such changes.

Information Collected

Simon collects the following types of personal information:

Information you provide to us

We collect information you provide directly to us including when you visit one of our websites, register for and/or use Simon Data Services.

For example, we collect information when you request information via a form on our website; participate in a survey, contest, promotion, sweepstakes, activity or event; make a purchase; apply for a job; request customer support; or communicate with us via third-party social media sites.

The types of information we may collect directly from you include your name, username, email address, postal address, phone number, employer’s name, job title, transactional information (including services purchased or subscribed to and billing address) as well as any contact or other information you choose to provide.

Information we collect automatically

When you visit or use the Simon Data Platform, we may collect information sent to us by your computer, mobile phone, or other access device. The information sent to us includes, but is not limited to, the following: data about the pages you access, computer IP address, device ID or unique identifier, device type, geolocation information, computer and connection information, mobile network information, statistics on page views, traffic to and from the sites, referral URL, ad data, and standard web log data and other information. We may also collect anonymous information through our use of cookies and web beacons.

Use of Information Collected

Simon uses personal information in order to perform the services requested. For example, information provided while filling out a “demo request” form on will be used to contact you about scheduling a product demo.

Specifically, the information may be used in the following ways:

  • Provide, operate, maintain and improve the Simon Data Platform
  • Enable you to access and use the Simon Data Platform
  • Send you technical notices, updates, security alerts, and routine administrative messages
  • Provide and deliver the services and features you request, process and complete transactions, and send you related information, including purchase confirmations and invoices
  • Respond to your comments, questions, and requests and provide customer service and support
  • Communicate with you about services, features, surveys, newsletters, offers, promotions, contests and events, and provide other news or information about Simon
  • Monitor and analyze trends, usage, and activities in connection with the Simon Data Platform
  • Investigate and prevent unauthorized access to the Simon Data Platform
  • For other purposes about which we notify you.

Simon may also us information provided during event registration for marketing purposes. For example, Simon may use information you provide in order to further discuss your interest in the Simon Data Platform.

We do not sell or rent your personal information to third parties for their marketing purposes.

Customer Testimonials

Simon publishes customer testimonials on its website which include information such as name, title, and organization. In all cases, Simon seeks and receives prior written consent to the publication of such information.

How We Use Cookies and Similar Technologies

When accessing or the Simon Data Platform, we may place small data files on your computer or other device. These data files may be cookies, pixel tags, e-tags, "Flash cookies," or other local storage provided by your browser or associated applications (collectively "Cookies").  In all cases, you are free to decline our Cookies if your browser or browser add-on permits.

Do Not Track

Do Not Track (DNT) is an optional browser setting that allows you to express your preferences regarding tracking by advertisers and other third-parties. We do not currently respond to DNT signals. We do, however, provide you notice of the tracking by advertisers and other third parties in our Privacy and Cookies policies.

Protection and Storage

Our operations are supported by a network of computers, cloud-based servers, and other infrastructure and information technology, including, but not limited to, the use of third-party service providers. We, and third-party service providers on our behalf, store and process your personal information in the United States and elsewhere in the world. If your information is transferred to other countries, including countries which may not have data protection laws that provide the same level of protection that exists in your country, we will protect the information as described in this Privacy Policy.

The servers on which personal information is stored are kept in a controlled environment with limited access. While we take reasonable efforts to guard personal information we knowingly collect directly from you, no security system is impenetrable. In addition, we cannot guarantee that any passively-collected personal information you choose to include in documents you store on our systems are maintained at levels of protection to meet specific needs or obligations you may have relating to that information.


While no service is completely secure, Simon takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.We protect your information using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls, and information access authorization controls.

You may access your account information and our service only through the use of an individual user ID and password. To protect the confidentiality of personal information, you must keep your password confidential and not disclose it to any other person. Please advise us immediately if you believe your password has been misused. In addition, always logout and close your browser when you finish your session. Please note that we will never ask you to disclose your password in an unsolicited phone call or email.

Sharing of Information Collected

We may share your personal information we collect from you with:

  • Companies that we plan to merge with or are acquired by. (Should such a combination occur, we will require that the new combined entity follow this Privacy Policy with respect to your personal information. If your personal information could be used contrary to this policy, you will receive prior notice.)
  • Law enforcement, government officials, or other third parties pursuant to a subpoena, court order, or other legal process or requirement applicable to Simon; when we need to do so to comply with law; or when we believe, in our sole discretion, that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity or to investigate violations of our User Agreement.
  • Other third parties with your consent or direction to do so.

Correcting and updating your information

Simon may retain your information for a period of time consistent with the original purpose of collection (for instance, we may retain your information for during the time in which you have an active Simon Data account), and for a reasonable period of time afterward. We also may retain your information during the period of time needed for Simon to pursue our legitimate business interests, conduct audits, comply with our legal obligations, resolve disputes and enforce our agreements.

You may request to review, correct, delete or otherwise modify any of the personal information that you have previously provided to us through Simon’s website or the Simon Data Platform. Direct all such requests to  Requests to access, change, or delete your information will be addressed within a reasonable timeframe.

Customer Data

Simon’s Customers may electronically submit data or information to the Simon Data Platform for hosting and processing purposes (“Customer Data”). Simon will not review, share, distribute, or reference any such Customer Data except as provided in an applicable Master Subscription Agreement, or as may be required by law. Simon may access Customer Data only for the purpose of providing the services or preventing or addressing service or technical problems, or as may be required by law.


Simon does not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us at If we become aware that a child under 13 has provided us with personal information, we will take steps to immediately delete such information.

Contacting Us

Any questions about this Privacy Notice should be directed to